Delivery Information and Refunds

Delivery Information

FREE DELIVERY IF YOU SPEND £50 or over (*UK Mainland only).  

Standard postage in the UK is £4.95.

We have a delivery time of up to 7 workings days

Deliveries can be to and address of your choice.

We offer 3 levels of delivery service: (UK Mainland only):

  • Delivery: up to 7 working days £4.95
  • Delivery:  2 to 3 working days £5.95
  • Delivery: 1 to 2 working days £6.95. Place your order before 3pm and we deliver your order within one to two working days.

Parcels will show our company name clearly on the front and will be securely packaged.   

Local delivery (Faversham area):  We offer a free local delivery service available for orders of over £25 within a 5 mile radius of the store.

Collect from Store Delivery Option:  Collection is available from our store in Faversham.  Please allow 1 to 2 working days for your order to be picked and packed ready for collection.

Returns Policy - UK Only.

Unopened items can be returned within 7 days of delivery for a full refund. If the return is a result of our error we will pay the return shipping costs e.g. incorrect or damaged item received. Please contact us first before returning any item so that we can arrange collection.

You should expect to receive your refund within 3 working days once we have received your items back with us.

*UK mainland only. Excludes Highlands and Islands, N-Ireland and Channel Islands.